Jitambulishe, weka saini, the electronic way
Skip the paperwork, no printing, scanning or mailing. Approve official documents electronically with just a few clicks using Digital Signature
Features meant to push the boundary in digital service delivery and security
Digital signature is equipped with tools to help make your transition and subsequent use of an e-signature as easy, safe and seamless as possible.
Digitizing document sign-offs to modernize identification
Digital signature allows you to effortlessly manage your official document sign-offs by allowing you to carry your pen whenever, wherever
Robust and secure
Secure since verification is through eCitizen
Time efficient
Save time by signing-off digitally. No pen, no paper, no problem.
Trace your steps anytime
Easily find your past documents and past actions through logs
Digitizing document sign-offs to modernize identification
Receiving sign requests
As easy as receiving a notification in your eCitizen account profile section, following the prompts and verifying yourself.
Creating a sign request
Uploading your new document through the upload section of your eCitizen account profile and following the prompts.
eCitizen verification
To ensure safety and legality, all signature requests require verification through biometrics on the eCitizen app.
Your burning questions, answered
How is verification done?
Verification is completed through the eCitizen verification system, ensuring secure and authenticated access.
How can I track signatories’ action on my document?
You can monitor signatures through both the audit log and document information section, which show real-time signing status.
How will I know when I receive a signature request?
You'll receive account notifications whenever a new signature request arrives for your attention.
How do I initiate a new signature request?
Navigate to the upload tab, upload your document, and add the relevant information. Lastly, specify signatories and send your request.
Is there a way to view my past signature requests?
Yes, the history tab provides a comprehensive record of all documents you've signed, making it easy to track and reference previous signatures.
What file formats are supported for document uploads?
PDF, Word documents (.docx), and image files (JPG, PNG) are supported formats for signature requests.
Can I add multiple signatories to one document?
Yes, you can add multiple signatories to a single document. Each signatory will receive their own notification and can sign in their designated order.
Is my digital signature legally binding?
Yes, digital signatures processed through our platform are legally binding in accordance with electronic signature laws and regulations.
Can I sign documents on mobile devices?
Yes, our platform is mobile-responsive. You can sign documents on any smartphone or tablet with an internet connection.